Privacy Notice
Last Modified: December 10, 2023
This Privacy Notice explains how BizTBaa Inc. and its affiliates (“BizTBaa,” “we,” “our,” or “us”) collect, use, and process your personal data when you use our services, visit our website, or attend our events.
BizTBaa is the primary controller of your personal data unless stated otherwise. For questions, concerns, or issues about this Privacy Notice or how we handle your personal data, refer to the “Contact Us” section.
BizTBaa as a Service Provider
We process and store personal data on behalf of our business customers during the use of our services. This may include electronic data submitted into our systems, often without direct association to individual users.
Personal Data We Collect
We collect personal data that you provide directly, including:
- Website Interactions: Filling out forms (e.g., “Contact Us”), subscribing to newsletters, or downloading content.
- Events and Resources: Registering for webinars, events, or accessing support portals.
- Communication: Phone, email, chatbot, or correspondence with our team.
- Payment Details: For charged services or event-related billing.
This data may include your name, business details, contact information, job title, and login credentials. For events, additional data like dietary preferences, emergency contacts, social media handles, and shipping addresses may also be collected.
If you share personal data about others, you confirm that you have the authority and, where needed, their consent to do so, in compliance with this Privacy Notice.
Automatically Collected Data
When you interact with our website, emails, or services, we may collect the following data using cookies, web beacons, and similar tracking technologies:
- Device and Usage Details: IP address, domain, browser type, operating system, mobile carrier, ISP, and URLs of referring or exiting websites.
- Activity Data: Pages viewed, time spent on pages, links clicked, emails opened, and actions taken on our site.
- Log-In and Profile Data: Credentials and contact details of authorized users and account administrators.
- Training Records: Enrolment, attendance, progress, and certifications for BizTBaa training courses (sometimes managed by third parties).
For more on cookies and tracking technologies, refer to our Cookie Policy.
How We Use Your Personal Data
1.Legitimate Interests:
- Marketing & Communication: Use your contact details to send marketing emails, event updates, and policy changes, or to provide customer support. We may combine your data with third-party information for marketing.
- Improvements: Analyze trends and improve our website and services using tools like Google Analytics.
- Personalization: Customize offerings based on your preferences and past interactions.
- Security: Investigate suspicious activity and protect against security risks.
- Contracts: Ensure compliance with customer agreements and manage service capacity.
- Customer Management: Use billing and contact details to maintain customer relationships.
- Training: Analyze feedback and participation data to improve training and invite you to future events.
2. Legal Obligations:
Use personal data to comply with laws, governmental requests, court orders, and legal processes, or to defend legal claims.
3. With Consent:
Process data for marketing, non-essential cookies, or targeted advertising with your explicit consent, which you can withdraw anytime.
How We Share Your Personal Data
- Affiliates: Share data with BizTBaa affiliates for service delivery.
- Service Providers: Third-party providers assist with tasks like communication, IT support, data analysis, hosting, and chatbot functionality. They only process data under our instructions and are required to safeguard it according to legal standards.
- Events: When attending events organized by us or jointly with third parties, or when downloading sponsor assets, we may share your personal data with event sponsors or participants. Your data will be subject to their privacy policies. If required by law, consent will be sought during registration. Opt-out options include not registering, not downloading assets, or not allowing badge scans at sponsor booths.
- Legal Requirements & Corporate Transactions: We may disclose your personal data if required by law, during investigations, legal proceedings, or to protect rights and safety. Your data may also be shared during mergers, acquisitions, asset sales, or similar corporate events.
- Forums and Blogs: Any personal data shared in BizTBaa forums, blogs, or community platforms may be visible to others.
- Anonymous Data Sharing: Aggregated, de-identified data may be shared publicly to highlight usage trends, publish market research, or improve our services.
Data Security
We use physical, electronic, and administrative safeguards to secure your data, but internet transmission is not completely secure. Protect your login credentials to prevent unauthorized access.
International Data Transfers
We may transfer and process your data in countries outside your jurisdiction, including the U.S., for business operations. For EEA or UK data, valid transfer mechanisms are in place to ensure protection.
Data Retention
We retain personal data for up to three years after our last interaction, plus any required legal retention period. Data is stored securely, treated as confidential, and disposed of appropriately when no longer needed.
Cookies and Tracking
We use cookies and similar technologies (e.g., web beacons, tags, and local storage) to collect data about your browsing, preferences, and engagement with our website, emails, and services. This helps us improve your experience, track activity, personalize content, and deliver targeted advertising. For details, refer to our Cookie Policy.
Chatbot
Our website chatbot allows you to ask questions and request information. Interactions are voluntary, and data you provide (including metadata) is used to respond to queries and promote our services. Conversations may be recorded and processed by us or third-party chatbot providers.
External Links
Our website may link to external sites outside BizTBaa’s control. These sites have separate privacy policies, and we are not responsible for their content or practices. Visiting them is at your own risk.
Your Rights
Depending on local laws, you may have rights over your personal data, including the ability to:
- Access, correct, or delete your data.
- Restrict or object to processing, including for marketing.
- Transfer data to another controller.
- Withdraw consent at any time (e.g., via unsubscribe links or contacting us at info@biztbaa.com).
To adjust cookie preferences, see our Cookie Policy. For data submitted by a BizTBaa customer, contact them directly to exercise your rights.
Changes to this Privacy Notice
This Privacy Notice may be revised by us from time to time. The updated Privacy Notice will be posted on BizTBaa.com with the change being indicated through an updated “Last Modified date” at the top of this Privacy Notice. If there will be a fundamental change to the nature of the processing of personal data, the information relating to such change will be provided in advance of the change taking effect, such as by posting a notice on BizTBaa.com, issuing a notification of the change through our customer portal, or by contacting you directly via email. We encourage you to periodically review this Privacy Notice for the latest information. If you continue to use the services after those changes are in effect, you agree to the revised Privacy Notice.
Contact Us
For questions, concerns, complaints, or to exercise your privacy rights, email us at: info@biztbaa.com
BizTBaa Inc., 2000 Argentia Rd, Suite 400, Plaza 3,
Mississauga, ON L5N 1VN, Canada